Restoration Frequently Asked Questions
Does my insurance cover this?
Are my brand new hardwood floors ruined?
Will I be able to get compensation for water-damaged furniture?
Our goal is to reduce the stress of the unexpected and get your life back to normal. As part of our services, we inventory each piece of water-damaged furniture and provide a photo report to your insurance adjuster. Your adjuster will walk you through the reimbursement process, subject to your insurance policy.
Is it dangerous if you find mold?
Even though mold is a common resident in homes and buildings, your family’s health and safety are our biggest priority. We partner with indoor environmentalists and mold assessment consultants to determine if the specific type of mold in your home requires remediation. If we find toxic mold in your home, we use thorough remediation procedures to eliminate any further risks to you and your loved ones.
Are my furniture and belongings safe during remediation?
How often should I hire professional cleaning services?
Every 3-5 years, we recommend you schedule a professional air duct cleaning. If you live in some areas of the country, use your HVAC system frequently, or have family members with respiratory conditions, you may need to schedule a cleaning sooner rather than later. We’re happy to provide individualized recommendations based on your circumstances. Give us a call to discuss your needs.