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972-213-2751

We have more then 25 years of experience

Restoration Frequently Asked Questions

Does my insurance cover this?

While the Page Restoration crew can’t give you advice on your insurance policy, we work hand-in-hand with your insurance adjuster to preserve or repair your home and belongings. Once we provide your insurance adjuster with a scope of work, they will make recommendations based on your policy.

What should I do immediately after damage occurs?
The first thing you should do is ensure the safety of everyone in the affected area. Once it’s safe, document the damage by taking photos or videos. Contact your insurance company to report the claim. For water damage, try to stop the source and avoid moving any severely damaged items. Contact our team for professional restoration as soon as possible to prevent further damage and begin the restoration process. 
Will I be able to get compensation for water-damaged furniture?

Our goal is to reduce the stress of the unexpected and get your life back to normal. As part of our services, we inventory each piece of water-damaged furniture and provide a photo report to your insurance adjuster. Your adjuster will walk you through the reimbursement process, subject to your insurance policy. 

Is it dangerous if you find mold?

Even though mold is a common resident in homes and buildings, your family’s health and safety are our biggest priority. We partner with indoor environmentalists and mold assessment consultants to determine if the specific type of mold in your home requires remediation. If we find toxic mold in your home, we use thorough remediation procedures to eliminate any further risks to you and your loved ones.  

Are my furniture and belongings safe during remediation?
Before we begin any remediation work, we inventory, label, and package all belongings and furniture and can transport them off-site to a designated storage facility until your home is back in excellent condition. We place everything back where it belongs, and we’ll provide you with a detailed photo report of all your home’s contents so you can verify we didn’t miss a single valuable.
How long will the restoration process take?
The restoration process timeline depends on the extent of the damage. Minor damage can take a few days to a week, while more extensive damage may take several weeks. We will assess the situation, work with your insurance adjuster, and provide an estimated timeline based on the specifics of your property and repairs needed.

Call us at

972-213-2751